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How to Optimize your Resume for Recruitment Systems

Home2016 March
How to Optimize your Resume for Recruitment Systems
March 31 2016 nfougere Resume Writing 0 comments Tags: How to write a resume, Job Search, recruitment systems, resume screening, resume writing, Resume Writing Tips

Recruitment systems – also known as Applicant Tracking Systems, or ATS – are the databases that recruiters use to post jobs and receive resumes.  They are relational databases, which means that they are able to recognize relationships between sets of data.  In this case, an ATS is able to detect relationships between the job ad and your resume.

Let’s walk through how this works:

test2

 

It is also important to note that ATS systems are computer systems after all.  As such, your resume format must be readable.  Here are a few tips for writing your resume to ensure that it doesn’t get immediately rejected by the ATS:

  1. Use the Keywords from the job ad throughout your resume.
  2. Use proper spelling and grammar.
  3. Don’t put your contact details in the header – most ATS systems cannot read information in the header of a document.
  4. Don’t use graphs, charts, or images – the ATS won’t be able to read this information and will assume it is “garbage.”
  5. Don’t use fancy fonts – again, we need to ensure the ATS can read your resume.
  6. Use standard resume formatting – this makes your resume much more readable to an ATS.

Given that over 90% of large companies, and 60% of medium companies use Applicant Tracking Systems, it is more important than ever that you ensure that your resume is ATS friendly.

For help on writing an ATS-friendly resume, check out our Resume Writing services by clicking here.

 

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Recruitment Agencies: The Good, the Bad, and the Ugly
March 27 2016 nfougere Job Search 0 comments Tags: How to work with recruiters, Recruitment Agencies

Have you ever wondered if working with a recruiter is right for you?  Then this post should help.  I will outline the three most common types of recruiters and then highlight the good, the bad, and the ugly of working with recruitment firms.

Types of Recruiters

There are 3 main types of recruiters: corporate recruiters, recruitment agency recruiters, and retained search recruiters.  Let’s take a closer look at each.

First, Corporate Recruiters work within an organization’s Human Resources department.  Their focus is on finding top talent for the roles that they are trying to fill for the company in which they work.  In essence, the corporate recruiter is looking to hire their co-workers.

Second, Agency Recruiters work for Recruitment Agencies or Placement Agencies.  This type of recruiter is also known as a Contingency Recruiter because they only get paid contingent upon their successful placement of a candidate in that role.  Their focus is on finding top talent for the roles within their clients’ organizations.  As such, they tend to have a broader scope of roles available to applicants who apply for their roles.  In addition, they may have opportunities that are available on a temporary/contract basis, permanent basis, or a contract to permanent basisl, resulting in greater flexibility for applicants.  If you are interested in trying your hand at freelance work, or looking for a way to get your ‘foot in the door’ with your dream company, taking on a contract opportunity may be a great option for you to explore.

Finally, Retained Search Recruiters work for Retained Search (or Executive Search) firms.  Again, their focus in on hiring top talent for roles within their clients’ organizations.  The main difference between a retained search firm and a recruitment agency is that the retained search firm is paid a retainer for their services.  As such, they would be the sole talent provider for their clients’ open positions, and will receive a portion of their fee regardless of when or if they find an appropriate candidate for the role.  Another difference is that retained search firms tend to place senior level executive roles resulting in a longer recruitment cycle.

Recruitment Firms: The Good, The Bad, and The Ugly

For companies that have an in-house recruitment team, the corporate recruiter is almost always involved in the hiring process.  So, for the purpose of this post, I will be limiting this part of the discussion to recruitment agencies and retained search organizations.

Looking at the good, there are a number of advantages in working with a recruitment agency or retained firm.  First, their services are free to use.  Recruitment agencies are paid a fee by their clients for placing a candidate.

Second, recruitment agencies tend to have a broad reach in terms of the size and volume of clients they serve.  It would follow that they have a variety of different types of roles to suit your background.  For instance, if you are not a perfect fit one role that you applied to, the agency may have other roles to which they can forward your profile.  The agency or retained search recruiter will be able to direct your job search in a way that best fits your skills, education, experience, and interests.

Finally, recruitment agencies are a wonderful resource for helping you with your resume and prepare for upcoming interviews.  They are highly skilled and knowledgeable on how to be successful in an interview and what works on a resume.  After all, given that recruitment agencies are paid by the companies who engage their services, it behooves the agency to ensure that you are successful in the interview.

Alternately, there are downsides to consider when working with recruitment agencies.  Again, given that recruitment agency fees are paid by the company using their services, the recruitment agency’s main priority is to fill their clients’ open position – not to find you a job.  This is one misconception that is shared by many people.  Knowing what their role is in the process is a big help in expectation setting.

In addition, there is a high level of competition in the recruitment agency market.  Not only could there be a number of agencies working on the same role, but the organization that is hiring may be conducting their own search as well.  The real issue with this is that there is a risk of having your resume submitted to an organization by more than one source.  Many people may feel that this is a good thing.  Unfortunately, it isn’t.  The hiring company rarely looks at this in a good light – they see this as a candidate trying to “game” the system.  Also, the recruitment agency you are working with would likely feel the same (i.e. like you are trying to cut out the middle man).  In both cases, there is the risk of you being perceived as being too desperate or worse, like you are in some way being deceitful.

Now on to the ugly side of working with recruiters.  There are some recruitment agencies that are not reputable, but they are by far in the minority.  One of the main indicators is if an agency presents your resume to a client without your knowledge or consent.  As was discussed, this practice increases the risk of your resume being presented by more than one source and the resulting impact of that happening.  If you decide to work for an agency, confirm that it is their policy to inform candidates before submitting resumes to potential roles.

A Final Note

The decision to use a recruiter in your job search is a personal one.  In my opinion, I believe that recruitment agencies are a great resource for preparing you for your job search, can provide you with access to the hidden job market, and are a great way to cast a wider net during your job search.  Just be sure that you know where your resume has been submitted, maintain an open dialogue with the agency, and are aware that their role is not to find you a job.  In the end, whatever decision you make should be the best decision for you!

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Viewer Question: Employment Assessment Tests
March 24 2016 nfougere Job Screening 0 comments Tags: Ace the Interview, Job Assessment Tests, Job Hunt, Job Search Books, Job Search Tips, where to begin a job search

Another great viewer question: What is the purpose of employment assessment tests?

As usual, the short answer is: it depends!  Analytical tests have been debated on both sides of the table. The main reason for this is that their predictive validity (how well they actually predict a person’s potential success in a given role) varies.  In addition, there can sometimes be a gap between the intended use and the actual use of such tests.

That aside, although the type of test can vary (i.e. aptitude, personality, intelligence, etc.), the purpose of the test is to provide a deeper understanding of the candidate.  The resume and interview is the “tip of the iceberg” and doesn’t highlight how a candidate’s values, aptitude, and beliefs make them a fit for the role.    The intended use is usually to assess a person’s personality profile as an indicator of a person’s ability to fit with a company culture, team, or to perform a role.

But, here’s the rub: Although the intended use is for the test to be an indicator, hiring managers may use these tests as a way to “screen in” or “screen out” candidates.  The good news is, the H/R or recruitment teams usually recognize these coachable moments to ensure that hiring managers see such tests as indicators and not screening tools.

On a personal note, I am a fan of these tests if they are implemented well. I find them very helpful in doing my own self-reflection to set my own personal and professional goals.  In doing my own research, I have come across a free assessment test that is really comprehensive and you can get a lot of great insights from it.  I have linked it below for your reference.

Free Assessment Test:

Here is the site that provides a free job seeker assessment test:  Take the FREE MAPP Assessment

Interesting Books:

In addition, here are a few book ideas that you may also find helpful!

                                                          

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How to Answer the 3 Most Common, and Most Difficult, Interview Questions!
March 20 2016 nfougere Interviews 0 comments Tags: Ace the Interview, interview tips, Interview Tips & Tricks

Preparing for your job interview can seem overwhelming.  You spend hours preparing only to walk in to the interview to face a series of questions for which you hope you have the right answer.  In the video attached, I will discuss the three most common interview questions:

  • Tell me about yourself.
  • What is your greatest weakness?
  • Tell me about a time when….

Tell me about yourself.

First, the “tell me about yourself” question is typically used as an ice-breaker.  It seems to be a straight-forward question, but bear in mind that your answer can either reinforce or destroy the interviewers’ first impression of you.  This could be good or bad – depending on how good a first impression you make and how well you answer this question.  Your answer should be short and relevant, answering the question, why should we hire you.  Bottom line: this is where you use your elevator pitch.  If you don’t have an elevator pitch prepared, or if you don’t know how to write one, here are some articles I would recommend you read:

    • Article from Forbes, click here
    • Article from The Ladders, click here
    • Article from Self-Promotion for Introverts, click here

A really great book to help with your interview is in the What Colour is Your Parachute series:

What is your greatest weakness?

Second, the “What is your greatest weakness?” question is probably the most over-thought interview question.  The interviewer is really looking to see how self-aware, committed to self-improvement, and how able to overcome obstacles you are.  Answers to avoid include: I am a perfectionist; I am an over-achiever; or I am a workaholic.  These responses are over used and seem insincere.  Instead, think of an actual area that you are trying to develop.  Identify the strategies you are using to develop, and what improvements you have seen to date.  An example can be found in the video.

Tell me about a time when….

Finally, the ever so popular “Tell me about a time when…” question seems to strike fear in the hearts of even the most seasoned interviewers.  The use of this question is based on the theory that the best predictor of future behaviour is past behaviour.   Here is where you would insert your “war stories” (“War Stories” were discussed in my previous video, which you can find here) and format your response using the STAR format: Situation, Task, Action, and Result.  An example of this can be found in the video.

In summary, part of being prepared for your interview is practicing.  Anticipating these questions, preparing your answer, and practicing your response should drastically reduce your interview anxiety.  As a result, your performance will skyrocket!

 

There is a bonus blooper reel at the end of the video, so watch ‘til the end!

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Cross Cultural Interviews: Bridging the Gap
March 18 2016 nfougere Interviews 0 comments Tags: Ace the Interview, Cross Cultural Interviews, interview tips

I received a fantastic question from one of my viewers, Omid, regarding interviewing in different cultures.  He asked:

I have experience with interviewing in my home country, but “the problem is our cultural differences. For example, in our culture looking in people’s eye for more than a second is somehow rude or it may imply that you have a question. Or in a professional conversation including an interview we do not smile too much because it may imply that we don’t consider the meeting a serious one. I lived in this culture for 35 years and it is difficult to change my attitude overnight. I successfully pass telephone interviews but my problem starts in face-to-face interviews with branch managers. I fill that we cannot make a personal relationship during the interview and not surprisingly I do not get an offer. I am working on it and try my best to smile, have an eye-contact all the time, but I love to have your advice.”

This is a fantastic question and one that I think a lot of candidates can relate to!

My first piece of advice is to Practice, Practice, Practice! You can try practicing with a friend or family member; your current boss or mentor; or you could even consider hiring a coach to help you through this obstacle.  Although family and friends are easier to approach, you would likely feel more comfortable with them and as such, have an easier time making eye contact or smiling.  Asking your boss may be awkward, however, if you have a mentor at work or through an organization with whom you volunteer, this person may be an excellent option.  Finally, an interview coach is a great option for many people.  Interview coaches are professionals who are skilled at conducting interviews and providing helpful feedback to help you improve.

My second piece of advice is to be up-front and honest. In the interview, you may get the question: “What are your areas for development?” This is the perfect answer. You can speak of your challenge with acclimating to the North American cultural norms of smiling in business meetings and looking people in the eye. Then speak to how you are working to overcome it. Then, ask the interviewer to help you during the rest of the interview in improving. Finally, at the end of the interview, ask the interviewer how you did with this obstacle and ask any advice they may have.  Using this tactic will help you gain a rapport with the interviewer, potentially move the interviewer to have more empathy for your situation, and possibly provide you with insights on how to improve in this area.

Thank you, Omid, for your question.  I’m sure this is on the mind of many people who also struggle with interviewing across cultures.

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Writing a Resume to Pass the Recruiter Review
March 14 2016 nfougere Job Screening 0 comments Tags: bloopers, Pass the Recruiter Review, Resume Writing Tips

A recruiter spends 6 seconds on average reviewing each resume.  With such a short window of opportunity, how can you write your resume that passes this six second test?  The short answer is: it depends!  The 2 key factors that recruiters consider are: a) the length of your resume, and b) the content of your resume.

Resume Writing Tips on the Length of Resume

A good benchmark for the length of your resume is two pages, but this may vary depending on the industry you’re in, the amount of experience you have, and the submittal instructions (if any) on the job ad itself.  The consulting industry, for example, has moved towards having a preference for the one-page resume.  This can be challenging to write, but you can consider this a test of your abilities to present key information in a clear and concise format.  On the other end of the spectrum, the world of academia, medicine, and engineering will likely require a much longer resume in the form of a CV.  The CV will include articles that you authored or co-authored, projects you have worked on, and any specific technologies with which you have experience working.

For people who are more seasoned in their chosen profession, a two-page resume may also be a challenge.  It is ok to go beyond the two pages (according to most of the recruiters I know), but first ask yourself if the information you have in your resume is critical for telling your story.  You may be able to cut back on any irrelevant experience.  Don’t forget to follow the instructions in the job ad itself, as it may be explicit in the maximum length of resume that the company will accept.  This is especially true for companies who accept applications via email.  A longer resume will likely take up more room on their email server.

Resume Writing Tips on the Content

The second key factor is the content of your resume.  This isn’t limited to the words you use, it also includes the layout of your resume and how visually appealing it is.  You must ensure that you use a readable font and have ample margin space.  If the reader of your resume is anything like me and has an astigmatism (eye condition), ensure that your page is right justified.  Fully justified, or block, text is extremely difficult to read for anyone with an astigmatism.  Also, make sure that your resume has a logical flow to it with clearly marked sections for your profile, experience, education, etc.  Additional information on these sections will be discussed in the video!

To optimize your resume, use the key words found in the job ad throughout your resume.  It is a good practice to review job ads from various job boards and company career pages to pick out any themes.  Ensure that you are using the key words truthfully and in a way that highlights your experience.

If you have any questions, comments, or ideas for other videos, please feel free to leave me a comment below or contact me directly through email, LinkedIn, Twitter, or Facebook!

For personalized assistance, check out the services section for ways that Job Hunt Solutions can help you.

Until next time, Happy Hunting!

Nicole

 

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Viewer Questions: Student Interviews & Internal Interviews
March 14 2016 nfougere Interviews 0 comments Tags: Ace the Interview, Internal Candidates, Interview Tips & Tricks, Student Interviews

Thank you all for your rich comments on my last video!  One of my viewers, Daniel from the University of Toronto, Mississauga campus asked me 2 wonderful questions:

  1. How do interviews differ for students interviewing for internships?
  2. How do interviews differ for internal candidates?

In this video I provide a comparison of student interviews and of internal candidate interviews with a typical interview setting.

If you have any questions about this or any other video, please leave a comment below, or feel free to contact me directly.  Chances are if you have a question, there are many other people out there with the same question.  I would love to hear from you!

Feel free to browse all of the videos available and the services Job Hunt Solutions offers.  Let us help you bag the job!

Nicole

 

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Interview Tips to Make a Great First Impression
March 06 2016 nfougere Interviews 0 comments Tags: Ace the Interview, Interview Tips & Tricks, Job Interview Skills

Interview Thumbnail

 

 

 

 

 

The interview is the most nerve wracking stage in their job search.  In this video, I will discuss my top Interview Tips.  They are:

  • Prepare, prepare, prepare. I can’t stress this enough!
    • Prepare: Research
      • The company – depending on the level and role, use your discretion; for example: an accountant may want to look at the financial statements in detail, but a communications person may want to look at the company news releases or speeches
        • Other research could include Google Alerts, Glassdoor.com, and your Network
      • The culture – is this a place you would want to work, and what is their dress code (so you know how to dress for the interview)
      • Location – make sure you know how to get to the destination, and allow for time for traffic, parking, or public transit delays; being 10 minutes early is good. Being 10 seconds late is bad!
    • Prepare: Read your resume to build your war stories
      • This will help you for the “tell me about a time when” questions, such as:
        • Tell me about a time when you had to deal with an irrate customer
        • Tell me about a time when you had to make an unpopular decision
        • Tell me about a time when you made a plan and it didn’t work the first time
    • Prepare: Practice!
      • Make sure you have time to practice some of the typical interview questions, such as: Tell me about a time when…  and Tell me about yourself
  • Smells – no smoking, harsh perfumes, food as they can be distracting during your interview and take focus away from you
  • Gum – just don’t, instead, use a breath mint
  • Language – don’t swear
  • Listen to the question and answer the question being asked – this will come with practice!

Thanks for watching and happy hunting!

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