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How to Answer Brain Teaser (Consulting) Interview Questions – with Example

April 14 2016 nfougere Interviews 0 comments Tags: Brain Teaser Questions and Answers, Consulting Interview Questions, difficult job interview question and answer

This is another wonderful viewer question about how to answer “Brain Teaser” interview questions, which have become more popular in recent years. Consulting companies and high-tech companies alike are relying on the brain teaser question as a way to assess a candidate’s critical thinking skills.

It is important to note that the brain teaser question is simply an assessment tool and not a form of candidate torture. The interviewer is not expecting you to be 100% correct in your answer, rather s/he is assessing your ability to work through a complex problem. With that in mind, let’s look at how to answer these questions with an example: How many basketballs can you fit into this room?

The first step in answering such a question is to repeat the question back to the interviewer. In doing so, you are able to ensure that you understand the question. If there is a misunderstanding, the interviewer is there to clarify the question for you. Given that our example is pretty straight-forward, we can move along to step two.

The second step is to ask any clarifying questions. Think about the factors that would be important to calculating how many basketballs can fit into a room. Things like: will the room be emptied of its contents? Will the basketballs be inflated or deflated? If the interviewer is not able to answer the questions for you, then we include any assumptions we may have in our third step.

Step three is clearly stating any assumptions. In our example, we may have to assume that the room would be emptied of its contents and that the balls will be inflated. It is important to state these assumptions as this is a key indicator of both your critical thinking and communication skills.

Our fourth and final step is to calculate your results. For this step, use round numbers as it will make the calculation much easier. Remember, this isn’t about being 100% accurate. So, in our example, let’s say the room is 10ft wide x 10ft long x 10ft high, which equals 1,000 ft³. Now, let’s say that a standard basketball measures roughly 1 foot in diameter, and given that it’s a ball it would measure roughly 1 ft³. Our final assumption (which we can include in step four) is that the balls would be aligned ‘squarely’ to each other (not tasselled about). So, in doing the math: 1 ft³ball can fit into a 1,000 ft³ room 1,000 times. So your answer is: 1,000 inflated basketballs can fit into this room when it is emptied of its contents.

I hope you found this helpful, and if you have any questions that you would like for me to answer, please feel free to leave a comment, or send me a message. If you would like personalized advice, please check out the services page for further details.

In the meantime: Happy Hunting!

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When to Follow Up after your Job Interview

April 12 2016 nfougere Interviews 0 comments Tags: interview tips, Job Interview Follow Up, Job Interview Skills, Telphone Interviews

You’ve had a great interview for an amazing job, but you haven’t heard back from the company yet. You wait, and wait, and still no feedback. When is it appropriate to follow up? How much is too much follow up? And what should you do while you’re waiting?

Following Up

Before you get to this point, in fact, at the end of your interview, it’s always a good idea to ask the interviewer when you should expect to hear about next steps. This will help you manage your own expectations during the interview process. If you haven’t heard from them in the timeframe indicated, wait a day or two before you send a follow-up email.

If the interviewer wasn’t able to provide you a timeline (or if you forgot to ask at the end of your interview) and you haven’t heard anything in say 10-14 days, then it’s ok to send a quick follow up email to re-iterate your expressed interest and ask if there is any additional information that you can provide them to help in their decision-making.

It is important to remember that the interviewers are likely very busy with conflicting priorities pulling them in different directions. As such, it is imperative that you show your understanding and that you are positive in your messages to the interviewer(s). After all, you don’t want to be thought of as the “high-maintenance” candidate, or the “prima donna” candidate. In doing so, the interviewers may question your business acumen and assume that this is the type of co-worker or employee you could be.

That said, if you find the recruitment process to be unnecessarily long or that you are being treated unfairly, you may want to question if this is a company for which you would want to work. Remember, interviewing is a two-way street, and you are interviewing the company as much as they are interviewing you.

Continue Your Search

Even if you have given the interview of your life for that dream job at one of your target companies, it is important that you don’t lose your job search momentum. It is essential that you continue your job search in the event that something comes up to derail this opportunity and that you have a backup plan in place. Otherwise, if something does happen and the job opportunity is no longer available, but you haven’t maintained our job search, you could find yourself falling behind in your job search. Trying to catch up in finding another opportunity will take that much longer.

Stay Positive

Staying positive during a job search can be challenging, but it is vital to your job search success. When you feel positive, others (including interviewers) will be attracted to your positivity. Here are a few ways in which you can stay positive during your job search:

Keep in touch with your support network – these are your friends, former colleagues, mentors, and/or family members who encourage you and support you. Lean on them if you need encouragement or simply a break from your grueling job search activities.
Training – this is a great way to update or keep up to date with the latest tools, technology, and/or skills in your chosen field. Not only is this a great way to keep your skills relevant and employable, you may end up making some great connections that will serve you in your job search now, or during your career in the future.
Volunteer – this is a wonderful way to leverage your skills to keep them relevant. Much like with training, you may also make some great connections.
Join a job search networking group – these groups will help you through the challenging times you might be facing or the self-doubt that you might be feeling.
Take care of yourself – this means eating properly, exercise, and getting a good night’s sleep. This is especially true if you are between successes as it is tempting to sit at home on the sofa and eat junk food. Although this may be a guilty pleasure, it shouldn’t become a new lifestyle. Maintain your healthy eating habits, exercise routine (even if it is simply taking the dog for a walk), and be sure to get a good night sleep.

With the pace of change in business today, anything can happen to delay the recruitment process. It is important to remember to be positive in your follow-up with the interviewer(s), continue your job search, and by all means, stay positive during your job search journey.

If you have any other recommendations, please feel free to leave a comment!

There is a bonus blooper reel at the end of the video, so watch ‘til the end!

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Top 5 Telephone Interview Tips

April 07 2016 nfougere Interviews 0 comments Tags: Ace the Interview, Interview Tips & Tricks, Phone Interview tips, Telphone Interviews

Telephone Interviews have become increasingly commonplace as a tool used by recruiters and hiring managers in narrowing down their short-list of candidates. Chances are, if you are applying for jobs, you might be called for a telephone interview. Here are my top 5 tips for passing the telephone interview:

Remove Distractions

You still need to treat the phone interview like an in-person interview, so make sure you are distraction free. In most cases your telephone interview will be pre-scheduled, but in other cases, you may get an unexpected call from a recruiter or hiring manager. If you do receive a call unexpectedly and it is not a convenient time, it is ok to ask to schedule the meeting at a time that is mutually convenient.

Remember, the telephone interview is an important step in moving towards a job offer. As such, it is imperative that you are focused and present during your phone interview.

Dedicated Space

Make sure you have a dedicated space in your home or office where you can have an uninterrupted telephone conversation. Ideally, this will be a space with a desk or table where you can be seated comfortably. If you are at home and laying on the sofa watching TV, you will not sound as professional as you would if you were seated or standing.

If you have trouble projecting your voice, it is a good idea to stand during the interview, as long as it is comfortable to do so.

Smile

Believe it or not, smiling on the telephone shines through in your voice. A best practice used by telephone sales people and recruiters is to have a mirror at their desk which they use to help remind them to smile. The added benefit of using a mirror is that it can sometimes help you annunciate and pronounce your words properly. As important as it is to have a pleasant telephone manner for the phone interview, it is equally important that the person on the other end of the call can hear and understand you.

No Slang

Be mindful of your word choice during your telephone interview. The telephone interview is still a business meeting, even though it may be a bit more casual in approach. Ensuring that you refrain from slang, and profanity will ensure you sound professional over the phone. That said, it is important to show your personality over the phone – and that is where smiling, as was mentioned in the previous tip, will help.

Be Organized

As part of your interview preparation, strive to be diligent with keeping a record of the roles to which you have applied. Along with this, you can keep your company research notes and any questions you may have for the interviewer together in one place. The advantage of the phone interview is that the interviewer can’t see you, so you can readily refer to your notes on the job and company during the interview.

In addition, with your organized company and role-specific notes, you can have your pre-written answers to common interview questions ready. My advice is to have your answers written in bullet point as this will make you sound more natural than if you were to read from a script.

I hope you found this helpful! If you have your own tips, please feel free to leave them in the comments section below. I look forward to hearing from you!

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3 Interview Mistakes to Avoid

April 03 2016 nfougere Interviews 0 comments Tags: Ace the Interview, interview tips, Interview Tips & Tricks, Job Interview Skills

Interviewing is stressful, and for many people, this stress can cause people to make mistakes. Here are the three biggest mistakes that people make while interviewing and how and why to avoid them.

Mistake 1: Dishonesty

Dishonesty in an interview can range from saying what you think the interviewer wants to hear through to telling an outright lie. Let’s take a look at each scenario separately.

First, saying what you think the interviewer wants to hear will, in most cases, come across as phony. The main objective in an interview should be to present the best version of yourself. If you spend your time “gaming” the interview, then you are not being authentic. Although the interviewer may smile and nod, they will sense that you are not being sincere and this could cost you the job. In addition, your authentic answer to the question may, in fact, be a much better answer than the one you think the interviewers want to hear. As a result, you could be ‘shooting yourself in the foot’ by not being genuine in your answers.

Second, lying is never a good idea. Most savvy interviewers can detect when someone is lying to them, and if caught, then you lies will most certainly cost you the job. For arguments sake, let’s just say that you are a fantastic liar (if so, whatever you do – do not add this to your resume under special skills). If you lie about having a particular skill or qualification and you are hired based on that skill, you run the risk of having an uncomfortable conversation with your boss or, at worst, your employment terminated.

The bottom line is: honesty is the best policy!

Mistake 2: Arrogance

Most people strive for being confident in an interview, but being over confident can be a deal-breaker. I have seen this more with internal candidates and those who were referred by the hiring manager. It gives the impression that the candidate thinks that they have the job ‘in the bag’ and by attending the interview, they are merely checking a box in the recruitment process. Not only can this leave a bad taste in the interviewer’s mouth, but you may also be selling yourself short. By not fully engaging in the interview process, you may end up leaving out pertinent information in the interview that could mean the difference between getting the job and being outperformed by another candidate.

For some, going into an interview is incredibly nerve-wracking and they try to overcompensate their nervousness by exuding confidence. This can backfire and make it look as though you are arrogant. For all of the reasons mentioned above, it is important to maintain a level of modesty in the interview so that you do not appear overly confident.

Preparing for the interview by practicing common interview questions should help to reduce anxiety. Pausing to collect your thoughts in an interview will also help to calm your nervousness. Just remember, even though you may be a front-runner in the interview process, someone else may outshine you.

Mistake 3: Unprepared

As mentioned in a previous blog post, being prepared for an interview is paramount to performing well. Ensuring that you have done your research on the job and company will help you to showcase your skills in the context of the employer’s needs. Preparing your answers to common interview questions will help you feel more confident in the interview. Finally, preparation for the interview may even make you excited about the role and company.

In summary, through proper practice and preparation, and presenting the best version of yourself, you should be able to avoid these common and potentially interview-killing mistakes.

If you would like personalized advice, please check out our services section of this site. If you have any questions, you can leave a comment below, or send me an email!

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How to Optimize your Resume for Recruitment Systems

March 31 2016 nfougere Resume Writing 0 comments Tags: How to write a resume, Job Search, recruitment systems, resume screening, resume writing, Resume Writing Tips

Recruitment systems – also known as Applicant Tracking Systems, or ATS – are the databases that recruiters use to post jobs and receive resumes. They are relational databases, which means that they are able to recognize relationships between sets of data. In this case, an ATS is able to detect relationships between the job ad and your resume.

Let’s walk through how this works:

test2

It is also important to note that ATS systems are computer systems after all. As such, your resume format must be readable. Here are a few tips for writing your resume to ensure that it doesn’t get immediately rejected by the ATS:

Use the Keywords from the job ad throughout your resume.
Use proper spelling and grammar.
Don’t put your contact details in the header – most ATS systems cannot read information in the header of a document.
Don’t use graphs, charts, or images – the ATS won’t be able to read this information and will assume it is “garbage.”
Don’t use fancy fonts – again, we need to ensure the ATS can read your resume.
Use standard resume formatting – this makes your resume much more readable to an ATS.

Given that over 90% of large companies, and 60% of medium companies use Applicant Tracking Systems, it is more important than ever that you ensure that your resume is ATS friendly.

For help on writing an ATS-friendly resume, check out our Resume Writing services by clicking here.

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Recruitment Agencies: The Good, the Bad, and the Ugly

March 27 2016 nfougere Job Search 0 comments Tags: How to work with recruiters, Recruitment Agencies

Have you ever wondered if working with a recruiter is right for you? Then this post should help. I will outline the three most common types of recruiters and then highlight the good, the bad, and the ugly of working with recruitment firms.

Types of Recruiters

There are 3 main types of recruiters: corporate recruiters, recruitment agency recruiters, and retained search recruiters. Let’s take a closer look at each.

First, Corporate Recruiters work within an organization’s Human Resources department. Their focus is on finding top talent for the roles that they are trying to fill for the company in which they work. In essence, the corporate recruiter is looking to hire their co-workers.

Second, Agency Recruiters work for Recruitment Agencies or Placement Agencies. This type of recruiter is also known as a Contingency Recruiter because they only get paid contingent upon their successful placement of a candidate in that role. Their focus is on finding top talent for the roles within their clients’ organizations. As such, they tend to have a broader scope of roles available to applicants who apply for their roles. In addition, they may have opportunities that are available on a temporary/contract basis, permanent basis, or a contract to permanent basisl, resulting in greater flexibility for applicants. If you are interested in trying your hand at freelance work, or looking for a way to get your ‘foot in the door’ with your dream company, taking on a contract opportunity may be a great option for you to explore.

Finally, Retained Search Recruiters work for Retained Search (or Executive Search) firms. Again, their focus in on hiring top talent for roles within their clients’ organizations. The main difference between a retained search firm and a recruitment agency is that the retained search firm is paid a retainer for their services. As such, they would be the sole talent provider for their clients’ open positions, and will receive a portion of their fee regardless of when or if they find an appropriate candidate for the role. Another difference is that retained search firms tend to place senior level executive roles resulting in a longer recruitment cycle.

Recruitment Firms: The Good, The Bad, and The Ugly

For companies that have an in-house recruitment team, the corporate recruiter is almost always involved in the hiring process. So, for the purpose of this post, I will be limiting this part of the discussion to recruitment agencies and retained search organizations.

Looking at the good, there are a number of advantages in working with a recruitment agency or retained firm. First, their services are free to use. Recruitment agencies are paid a fee by their clients for placing a candidate.

Second, recruitment agencies tend to have a broad reach in terms of the size and volume of clients they serve. It would follow that they have a variety of different types of roles to suit your background. For instance, if you are not a perfect fit one role that you applied to, the agency may have other roles to which they can forward your profile. The agency or retained search recruiter will be able to direct your job search in a way that best fits your skills, education, experience, and interests.

Finally, recruitment agencies are a wonderful resource for helping you with your resume and prepare for upcoming interviews. They are highly skilled and knowledgeable on how to be successful in an interview and what works on a resume. After all, given that recruitment agencies are paid by the companies who engage their services, it behooves the agency to ensure that you are successful in the interview.

Alternately, there are downsides to consider when working with recruitment agencies. Again, given that recruitment agency fees are paid by the company using their services, the recruitment agency’s main priority is to fill their clients’ open position – not to find you a job. This is one misconception that is shared by many people. Knowing what their role is in the process is a big help in expectation setting.

In addition, there is a high level of competition in the recruitment agency market. Not only could there be a number of agencies working on the same role, but the organization that is hiring may be conducting their own search as well. The real issue with this is that there is a risk of having your resume submitted to an organization by more than one source. Many people may feel that this is a good thing. Unfortunately, it isn’t. The hiring company rarely looks at this in a good light – they see this as a candidate trying to “game” the system. Also, the recruitment agency you are working with would likely feel the same (i.e. like you are trying to cut out the middle man). In both cases, there is the risk of you being perceived as being too desperate or worse, like you are in some way being deceitful.

Now on to the ugly side of working with recruiters. There are some recruitment agencies that are not reputable, but they are by far in the minority. One of the main indicators is if an agency presents your resume to a client without your knowledge or consent. As was discussed, this practice increases the risk of your resume being presented by more than one source and the resulting impact of that happening. If you decide to work for an agency, confirm that it is their policy to inform candidates before submitting resumes to potential roles.

A Final Note

The decision to use a recruiter in your job search is a personal one. In my opinion, I believe that recruitment agencies are a great resource for preparing you for your job search, can provide you with access to the hidden job market, and are a great way to cast a wider net during your job search. Just be sure that you know where your resume has been submitted, maintain an open dialogue with the agency, and are aware that their role is not to find you a job. In the end, whatever decision you make should be the best decision for you!

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Viewer Question: Employment Assessment Tests

March 24 2016 nfougere Job Screening 0 comments Tags: Ace the Interview, Job Assessment Tests, Job Hunt, Job Search Books, Job Search Tips, where to begin a job search

Another great viewer question: What is the purpose of employment assessment tests?

As usual, the short answer is: it depends! Analytical tests have been debated on both sides of the table. The main reason for this is that their predictive validity (how well they actually predict a person’s potential success in a given role) varies. In addition, there can sometimes be a gap between the intended use and the actual use of such tests.

That aside, although the type of test can vary (i.e. aptitude, personality, intelligence, etc.), the purpose of the test is to provide a deeper understanding of the candidate. The resume and interview is the “tip of the iceberg” and doesn’t highlight how a candidate’s values, aptitude, and beliefs make them a fit for the role. The intended use is usually to assess a person’s personality profile as an indicator of a person’s ability to fit with a company culture, team, or to perform a role.

But, here’s the rub: Although the intended use is for the test to be an indicator, hiring managers may use these tests as a way to “screen in” or “screen out” candidates. The good news is, the H/R or recruitment teams usually recognize these coachable moments to ensure that hiring managers see such tests as indicators and not screening tools.

On a personal note, I am a fan of these tests if they are implemented well. I find them very helpful in doing my own self-reflection to set my own personal and professional goals. In doing my own research, I have come across a free assessment test that is really comprehensive and you can get a lot of great insights from it. I have linked it below for your reference.

Free Assessment Test:

Here is the site that provides a free job seeker assessment test: Take the FREE MAPP Assessment

Interesting Books:

In addition, here are a few book ideas that you may also find helpful!

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How to Answer the 3 Most Common, and Most Difficult, Interview Questions!

March 20 2016 nfougere Interviews 0 comments Tags: Ace the Interview, interview tips, Interview Tips & Tricks

Preparing for your job interview can seem overwhelming. You spend hours preparing only to walk in to the interview to face a series of questions for which you hope you have the right answer. In the video attached, I will discuss the three most common interview questions:

Tell me about yourself.
What is your greatest weakness?
Tell me about a time when….

Tell me about yourself.

First, the “tell me about yourself” question is typically used as an ice-breaker. It seems to be a straight-forward question, but bear in mind that your answer can either reinforce or destroy the interviewers’ first impression of you. This could be good or bad – depending on how good a first impression you make and how well you answer this question. Your answer should be short and relevant, answering the question, why should we hire you. Bottom line: this is where you use your elevator pitch. If you don’t have an elevator pitch prepared, or if you don’t know how to write one, here are some articles I would recommend you read:

Article from Forbes, click here
Article from The Ladders, click here
Article from Self-Promotion for Introverts, click here

A really great book to help with your interview is in the What Colour is Your Parachute series:

What is your greatest weakness?

Second, the “What is your greatest weakness?” question is probably the most over-thought interview question. The interviewer is really looking to see how self-aware, committed to self-improvement, and how able to overcome obstacles you are. Answers to avoid include: I am a perfectionist; I am an over-achiever; or I am a workaholic. These responses are over used and seem insincere. Instead, think of an actual area that you are trying to develop. Identify the strategies you are using to develop, and what improvements you have seen to date. An example can be found in the video.

Tell me about a time when….

Finally, the ever so popular “Tell me about a time when…” question seems to strike fear in the hearts of even the most seasoned interviewers. The use of this question is based on the theory that the best predictor of future behaviour is past behaviour. Here is where you would insert your “war stories” (“War Stories” were discussed in my previous video, which you can find here) and format your response using the STAR format: Situation, Task, Action, and Result. An example of this can be found in the video.

In summary, part of being prepared for your interview is practicing. Anticipating these questions, preparing your answer, and practicing your response should drastically reduce your interview anxiety. As a result, your performance will skyrocket!

There is a bonus blooper reel at the end of the video, so watch ‘til the end!

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Cross Cultural Interviews: Bridging the Gap

March 18 2016 nfougere Interviews 0 comments Tags: Ace the Interview, Cross Cultural Interviews, interview tips

I received a fantastic question from one of my viewers, Omid, regarding interviewing in different cultures. He asked:

I have experience with interviewing in my home country, but “the problem is our cultural differences. For example, in our culture looking in people’s eye for more than a second is somehow rude or it may imply that you have a question. Or in a professional conversation including an interview we do not smile too much because it may imply that we don’t consider the meeting a serious one. I lived in this culture for 35 years and it is difficult to change my attitude overnight. I successfully pass telephone interviews but my problem starts in face-to-face interviews with branch managers. I fill that we cannot make a personal relationship during the interview and not surprisingly I do not get an offer. I am working on it and try my best to smile, have an eye-contact all the time, but I love to have your advice.”

This is a fantastic question and one that I think a lot of candidates can relate to!

My first piece of advice is to Practice, Practice, Practice! You can try practicing with a friend or family member; your current boss or mentor; or you could even consider hiring a coach to help you through this obstacle. Although family and friends are easier to approach, you would likely feel more comfortable with them and as such, have an easier time making eye contact or smiling. Asking your boss may be awkward, however, if you have a mentor at work or through an organization with whom you volunteer, this person may be an excellent option. Finally, an interview coach is a great option for many people. Interview coaches are professionals who are skilled at conducting interviews and providing helpful feedback to help you improve.

My second piece of advice is to be up-front and honest. In the interview, you may get the question: “What are your areas for development?” This is the perfect answer. You can speak of your challenge with acclimating to the North American cultural norms of smiling in business meetings and looking people in the eye. Then speak to how you are working to overcome it. Then, ask the interviewer to help you during the rest of the interview in improving. Finally, at the end of the interview, ask the interviewer how you did with this obstacle and ask any advice they may have. Using this tactic will help you gain a rapport with the interviewer, potentially move the interviewer to have more empathy for your situation, and possibly provide you with insights on how to improve in this area.

Thank you, Omid, for your question. I’m sure this is on the mind of many people who also struggle with interviewing across cultures.

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Writing a Resume to Pass the Recruiter Review

March 14 2016 nfougere Job Screening 0 comments Tags: bloopers, Pass the Recruiter Review, Resume Writing Tips

A recruiter spends 6 seconds on average reviewing each resume. With such a short window of opportunity, how can you write your resume that passes this six second test? The short answer is: it depends! The 2 key factors that recruiters consider are: a) the length of your resume, and b) the content of your resume.

Resume Writing Tips on the Length of Resume

A good benchmark for the length of your resume is two pages, but this may vary depending on the industry you’re in, the amount of experience you have, and the submittal instructions (if any) on the job ad itself. The consulting industry, for example, has moved towards having a preference for the one-page resume. This can be challenging to write, but you can consider this a test of your abilities to present key information in a clear and concise format. On the other end of the spectrum, the world of academia, medicine, and engineering will likely require a much longer resume in the form of a CV. The CV will include articles that you authored or co-authored, projects you have worked on, and any specific technologies with which you have experience working.

For people who are more seasoned in their chosen profession, a two-page resume may also be a challenge. It is ok to go beyond the two pages (according to most of the recruiters I know), but first ask yourself if the information you have in your resume is critical for telling your story. You may be able to cut back on any irrelevant experience. Don’t forget to follow the instructions in the job ad itself, as it may be explicit in the maximum length of resume that the company will accept. This is especially true for companies who accept applications via email. A longer resume will likely take up more room on their email server.

Resume Writing Tips on the Content

The second key factor is the content of your resume. This isn’t limited to the words you use, it also includes the layout of your resume and how visually appealing it is. You must ensure that you use a readable font and have ample margin space. If the reader of your resume is anything like me and has an astigmatism (eye condition), ensure that your page is right justified. Fully justified, or block, text is extremely difficult to read for anyone with an astigmatism. Also, make sure that your resume has a logical flow to it with clearly marked sections for your profile, experience, education, etc. Additional information on these sections will be discussed in the video!

To optimize your resume, use the key words found in the job ad throughout your resume. It is a good practice to review job ads from various job boards and company career pages to pick out any themes. Ensure that you are using the key words truthfully and in a way that highlights your experience.

If you have any questions, comments, or ideas for other videos, please feel free to leave me a comment below or contact me directly through email, LinkedIn, Twitter, or Facebook!

For personalized assistance, check out the services section for ways that Job Hunt Solutions can help you.

Until next time, Happy Hunting!

Nicole